Return Policy
You have the right to withdraw from this contract within thirty (30) days without giving any reason.
However, the returned items must not show any signs of use. To exercise your right of withdrawal, you must inform us, LEO Fashion email: customercare@leo.mt , by means of an unambiguous declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal period, it is sufficient that you send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will refund all payments received from you. For this refund, we will use the same means of payment that you used for the original transaction. We may refuse to process the refund until we have received the goods back. Please note that shipping return is free of charge when using return label received with package. In the case of a return via DHL, the return address is: RISA LIFESTYLE SP. Z OOCO. LEO E-COMMERCE LTD. , NIESIECIN 17, 90300 KONSTANTYNÓW ŁÓDZKI, POLAND. You will only be liable for any diminished value of the goods if this loss of value results from handling the goods beyond what is necessary to establish their nature & characteristics.
Please use our FREE return label, which is included in every package, to return the goods. If this is not in the package, simply contact via email on: customercare@leo.mt.
Return address
RISA LIFESTYLE SP. Z OOCO. LEO E-COMMERCE LTD.
NIESIECIN 17
90300 KONSTANTYNOW LODZKI
POLAND
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
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To
LEO E-Commerce LTD,
86 Merchants Street
Valletta VLT1177
Malta
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I/we (*) _________________________________________
the contract concluded by me/us (*) for the purchase of the following
goods
Ordered on (*)/received on (*) _________________________________________
Order number _____________________________________________________
Name of the consumer(s) _________________________________________
Address of the consumer(s) _______________________________________
Signature of the consumer(s) (only if notification is on paper)
______________________________
Date
(*) Delete as appropriate